This Privacy Policy outlines how Sensoora (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.

Contact Information

If you have questions or require additional information regarding our privacy practices, or wish to file a complaint, please contact us via email at info@sensoora.com or reach us by phone at (216) 282-3979. Alternatively, you can mail us at the address provided below:

Sensoora

Online Store Only

USA

How We Collect Information

Information Provided by Your Web Browser

When you visit our site, we may collect certain information that your web browser shares automatically. This data can include your browser type, language, software and hardware attributes, date and time of your visit, the web page you came from, your Internet Protocol (IP) address, geographic location associated with that address, and the pages you visit on the site, along with the time spent on those pages. Typically, we collect this data in aggregate form, preventing us from personally identifying you.

We may use services like Google Analytics to monitor how users interact with the site, again on an anonymous basis. You can learn more about Google Analytics by clicking here.

Personal Information That You Provide

To use our services or contact a member of the Sensoora team, you will need to create an account on our site. During account creation, we ask for basic personal information that may include your name, email address, phone number, and mailing address. You may also provide additional details, such as your preferences, which become part of your profile.

We encourage you to think carefully about the information you share. You have full control over your profile and can modify or delete your information at any time.

On occasion, we may run contests or promotions, where we ask for further personal details, such as your mailing address. Participation in such events is voluntary, and providing this information is your choice.

Payment Information

We do not accept cash on delivery. Payments are processed via digital payment options, ensuring a secure transaction process. We collect your payment details only during the transaction process to complete your purchase.

Information About Others

If you are sending a gift or shipping an order for someone else, we may collect personal information about the recipient, including their name, contact details, and shipping address. This information will exclusively be used for the purpose of processing the shipment.

Use of Cookies and Similar technologies.

Session and Persistent Cookies

Our site uses cookies and similar technologies to enhance your browsing experience. We store small text files on your device, known as cookies, to identify your browser on subsequent visits. We use both session cookies, which are deleted after you close your browser, and persistent cookies, which remain on your device between visits to remember your preferences.

If you have an account with us, persistent cookies allow us to keep you logged in and remember your preferences for your convenience. We may also work with trusted third-party services to place cookies that help us gather usage data. These third parties do not collect personal information from you outside the scope of services they provide.